TERMS, CONDITIONS, AND PRIVACY
With this document, the owner of the vacation home “Il Giardino dei Carrubi” informs guests of the conditions regarding reservations for tourist use of these accommodations.
The reservation is guaranteed, and the following rules apply to reservations made directly with the property, without intermediaries.
To confirm the reservation, it is necessary to credit 30% of the total amount due for the stay to the property.
We will collect 30% of the total amount due to “Il Giardino dei Carrubi” for your stay in case of cancellation or changes made up to 45 days before the scheduled arrival date. No cost will be charged for cancellations or changes made before the aforementioned deadline. The confirmatory deposit may be refunded (deducting related expenses) only after the same period of stay has been occupied by other guests. No refund will be given in case of early departure.
The remaining 70% of the total amount must be credited to the property no later than 15 days before the scheduled arrival date.
If a reservation is made within 15 days of the scheduled arrival date, the entire amount must be credited at the time of booking.
In case of a no-show, the entire amount will be retained, which can be refunded, minus the deposit/confirmatory deposit and related expenses, only upon occupation of the same period by other guests.
It is the guest’s responsibility, before handing over the keys to the Vacation Home, to leave €300 in cash with the owner as a security deposit, which will be returned before check-out after verifying the condition of the property and its internal and external accessories. Any damages caused will be deducted from the security deposit, and if the amount of damages exceeds €300, the remaining sum must be immediately handed over to the owner.
Minors only allowed with parents. No weapons, drugs, or excessive alcoholic beverages. Smoking is strictly prohibited in all rooms as there are designated smoking areas.
The infinity saltwater pool will be open from mid-March to mid-November and accessible from 07:30 to 14:00 and from 17:00 to 21:00.
The property is not available for parties.
Upon arrival, all guests must present a valid identification document.
For security reasons, only registered guests duly communicated to the competent control authorities will be allowed to stay, and any short and occasional visits by outsiders will be allowed only with prior request to the property and authorization from time to time.
Diving from the poolside and running along the pool-solarium are strictly prohibited.
It is mandatory to shower and wash your feet before entering the pool.
Children in the pool must be accompanied by an adult.
Eating in the pool and poolside is strictly prohibited.
Making noise is prohibited, especially from 14:00 to 17:00 and during the nighttime hours.
Check-in is from 16:00 to 22:00, and check-out is by 10:00.
Late check-out must be requested at least the day before, and if possible, it will be granted free of charge for a few additional hours of stay.
Your data will be processed in compliance with the legislation of Legislative Decree 196/2003 and subsequent amendments and the EU Regulation 2016/679, GDPR (General Data Protection Regulation), only for the purpose of enabling the reservation and facilitating administrative, fiscal, and accounting procedures in compliance with legal requirements.
For any disputes not resolved amicably, the competent jurisdiction will be at the headquarters of the Ragusa Court.